Terms of Service

These Terms of Service (“TOS”) apply to the access and use of all of our web and mobile-based applications (which are collectively referred to as “Platforms”) and the use of our products and services provided through the Platforms (“Services”). The Platforms are owned, managed, and operated by Medic powered by thetechfossil, (hereinafter referred to as “us”/ “we”/ “Medic”/ “Company”/ “thetechfossil”).

These TOS govern the use of the Platforms and Services by you, the registered medical practitioners with valid credentials and registration with the Medical Council of India or any successor organization as may be notified in the future (“Doctors”), your staff (“Staff”), and the patients and end users who are using the Platforms (“Patients”). Patients, Staff, and Doctors are jointly referred to as “Users” or “you”. By accessing or using the Platforms, registering for Services offered on the Platforms, or by accepting, uploading, submitting, or downloading any information or content from or to the Platforms, you agree to these TOS.

IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TOS, we request you DO NOT USE THE PLATFORMS.

Acceptance of Terms

Your use of the Platforms is subject to these TOS, which may be updated, amended, modified, or revised by Medic from time to time without any notice to you. It is important for you to refer to these TOS periodically to ensure that you are aware of any additions, revisions, amendments, or modifications that we may have made. Your use of the Platforms and engagement with Medic constitutes your acceptance of these TOS. Your use of the Services herein is under a limited, non-transferable, non-licensable, non-assignable license to use the Services granted by Medic only for the purposes mentioned herein.

Use of Services

The Platforms and Services are designed to assist Doctors in storing, obtaining, and reviewing health information of the Patients who visit their clinics or hospitals. The Doctor can review health information such as the Patient's vitals, medical reports, medical records, medical images, etc. (“Data”) and provide feedback, advice, and suggestions or any other information that may be relevant to the Patient. The Platforms and Services allow Doctors to seamlessly access their Patient Data via the Platforms and use the Data to provide healthcare services to the Patients. We strive to provide a functional and convenient Service through our Platforms, but we do not guarantee that your web browser or mobile device will be compatible with the Platforms or the Services, or that the Platforms and Services will be available uninterrupted, or that any content will be error-free. Medic is not responsible for any interruption in Services or availability of Platforms due to, but not limited to, changes or updates in individual clinic practices, network failure, or any other technical incident.

Medic reserves the right, at its sole discretion, to modify or replace all or any part of the TOS (including, without limitation, pricing and payment terms), or change, suspend, or discontinue all or any part of the Services or Platforms at any time by posting a notice on the Platforms or by informing you through any other modes of communication. It is your responsibility to check the TOS periodically for changes. Your continued use of the Platforms or the Services following the posting of any changes to the TOS constitutes acceptance of those changes.

The Platforms may collect and store demographic, financial, health records, and any other type of information that you may provide. This information is collected, stored, and processed as per our privacy policy published on the Platforms.

Doctors represent and warrant that they have obtained the appropriate consent from Patients before storing or sharing with any third parties, any of the Patient's information, including but not limited to personally identifiable information, health records, demographic information, and financial information.

Patients, by accessing the Platforms, consent and agree that the Platform may store their personal information, including but not limited to contact information, demographic data, health records, and medical history. The Platform may use this information for purposes as per our privacy policy published on the Platforms.

Registration

As part of the registration process, you will need to create an account, including a username and password. It is your responsibility to ensure that the information you provide is accurate, not misleading, and secure. You are responsible for keeping your credentials in safe custody. Medic will not be liable for any losses or claims arising out of misuse of Platforms or Services accessed with your credentials. You cannot create an account, username, or password using the names and information of another person or using words that are the trademarks or the property of another party (including ours), or vulgar, obscene, or in any other way inappropriate. We reserve the right with or without notice to suspend or terminate any account in breach. Doctors represent and warrant that they are licensed medical practitioners registered with the Medical Council of India (MCI) and there are no legal or regulatory impediments which prevent them from practicing medicine in India.

Data Confidentiality

a) Responsibility of Doctors and Staff

Through your use of the Platforms, you shall have access to sensitive and valuable Data of the Users, which may include medical records, medical information, personal information, or any other information as may be required. Additionally, Doctors and their Staff agree to treat as confidential all Data that they have been provided access to, and they shall make their best efforts to maintain the confidentiality of such Data. Doctors and their Staff should be aware of the Patient confidentiality requirements and observe all caution and the applicable duty of care in the provision of services under these TOS. The Data is provided by the Patient or entered by the Doctor or the Staff. The Platforms present the Patient Data to the Doctors in an As-Is manner, and the Platforms do not make any warranties, representations, etc. on the accuracy and correctness of the Data.

b) Restrictions on Use of Platforms

Doctors and Staff agree that they shall not:

  1. and shall not permit anyone to: (i) copy or republish the Platforms, except as may be provided herein; (ii) make the Platforms available to any person other than its authorized personnel; (iii) remove, modify, or obscure any copyright, trademark, or other proprietary notices contained in the Platforms; (iv) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of Platforms; or (vii) access the Platforms to build a similar or competitive product. Doctors and Staff shall not access (or attempt to access) the Platforms and the materials or services by any means other than through the interface that is provided by the Company.
  2. use any deep-link, robot, spider, or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platforms or content, or in any way reproduce or circumvent the navigational structure or presentation of the Platforms, materials or any content, to obtain or attempt to obtain any materials, documents, or information through any means not specifically made available through the Platforms.
  3. attempt to gain unauthorized access to any portion or feature of the Platforms, any other systems or networks connected to the Platforms, to any Company server, or to any of the services offered on or through the Platforms, by hacking, password mining, or any other illegitimate means.
  4. probe, scan, or test the vulnerability of the Platforms or any network connected to the Platforms, nor breach the security or authentication measures on the Platforms or any network connected to the Platforms. Doctors and Staff may not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Platforms, or any other customer of the Company, including any Company account not owned by them, to its source, or exploit the Platforms or any service or information made available or offered by or through the Platforms, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than their own information, as provided for by the Platforms.

Communication

You consent to receiving communications from us via email, SMS, phone call, or any other mode. You agree that communication from us will not be considered spam.

If you provide any feedback or suggestions to us regarding the Platforms or Services, you hereby assign to us all rights in such feedback and agree that we shall have the right to use and fully exploit such feedback and related information in any manner we deem appropriate. Medic will treat any feedback or suggestions you provide to Medic as non-confidential and non-proprietary. Do not submit any information or ideas that you consider to be confidential or proprietary.

For any queries, issues, or complaints relating to the Platforms or the Services, you may reach us at info@thetechfossil.com.

Governing Law

These TOS shall be governed by the laws of the Republic of India. Any disputes arising out of these TOS shall be resolved in the courts of Bangalore.

Contact Us

If you have any questions about these TOS, please contact us at info@thetechfossil.com.